Refund & Exchange

We want you to love your Viento pieces. If you're not completely satisfied with your purchase, you can request a return or exchange within 2 days of receiving your order.

Items must be unworn, unwashed, and in their original packaging with tags attached.

  • Exchanges are available for size or color changes, based on stock availability.
  • Returns can be refunded to your original payment method.
  • Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

https://viento-eg.com/pages/request-return

You no longer need to email or DM us — simply fill out the form above to request a return or exchange.