Refund & Exchange

We want you to love your Viento pieces. If you're not completely satisfied with your purchase, you can request a return or exchange within 3 days of receiving your order. Items must be unworn, unwashed, and in their original packaging with tags attached.

• Exchanges are available for size or color changes, based on stock availability.
• Returns can be refunded to your original payment method.
• Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

To start a return or exchange, please contact us at [vientoo2025@gmail.com] or direct message us on instagram, with your order number and reason for return. We’ll guide you through the next steps.